Service & Parts
at Lexus Stevens Creek
Auto Service in San Jose, CA
Finding a mechanic you trust with a luxury vehicle isn't easy in Silicon Valley. At Lexus Stevens Creek, our service department runs on a simple idea: your Lexus deserves technicians who know it inside and out, genuine parts, and straightforward communication. Whether you drive an RX, NX, ES, IS, GX, LX, UX, LC, TX, RZ, or one of the hybrid models like the RX Hybrid or NX Hybrid, our team handles it with factory-level precision. We also service any make or model, so if you're searching for reliable auto service in San Jose, CA, we're ready to help.
Schedule ServiceTrusted Auto Service in San Jose at Lexus Stevens Creek
We've served San Jose and the greater Silicon Valley area since 1989, and joined Penske Motor Group in August 2002. Decades of relationships with local drivers have taught us what keeps Lexus vehicles running well in Bay Area conditions. We've been recognized as a top Lexus retailer in Northern California, including a #1 ranking among Northern California Lexus dealerships in 2025 for new and used vehicles. Our Service & Parts Department is the largest in the region, which means more genuine parts on the shelf and less time waiting for a repair to start. Our main dealership sits at 3333 Stevens Creek Boulevard, San Jose, CA 95117, and our dedicated Service & Parts facility is at 300 Martin Avenue, Santa Clara, CA 95050.
Drivers from Santa Clara, Cupertino, Sunnyvale, Campbell, Los Gatos, Mountain View, Fremont, Hayward, and Milpitas all make the trip to our Santa Clara service facility, and it's not just for the Lexus badge. CARFAX rates us 4.8 out of 5 stars based on 229 reviews, and DealerRater gives us a 4.9 rating. Those numbers line up with what customers tell us directly: they want quality auto service in San Jose without guesswork about pricing or parts.
Lexus Service Offerings
Routine maintenance, repair, genuine Lexus parts, and factory-trained care for drivers throughout San Jose and Silicon Valley.
FACTORY-SCHEDULED MAINTENANCE
If you bought your Lexus from us, your first two scheduled services are complimentary, covering the 6-month/5,000-mile and 12-month/10,000-mile visits. Beyond that, our Lexus Luxury Care prepaid maintenance plans run from 2 years/20,000 miles up to 5 years/90,000 miles, covering oil and filter changes, multi-point inspections, tire rotations, and major services at key mileage milestones, such as 15,000 or 30,000 miles.
Every visit gets logged in the Lexus National Service History database, which any Lexus dealership in the country can access. Your maintenance records travel with the car itself, which comes in handy if you ever move out of the area or decide to sell.
BRAKE SERVICE
Brake work includes fluid refills, pad replacement, and rotor or caliper repairs, all with genuine Lexus parts. Watch for squealing, vibration when braking, longer stopping distances, a soft pedal, a dashboard warning light, fluid leaks, or a burning smell.
We recommend a brake inspection every 10,000 miles, and we check brake components as a courtesy during regular visits anyway.
TIRE SERVICE
For tires, we carry Bridgestone, Yokohama, Dunlop, and more, and we offer rotation and balancing. Rotating your tires during an oil change doesn't add extra time to your visit, so we recommend doing it roughly every other oil change.
Our team can also help you select tires that match your Lexus model, driving habits, and Bay Area road conditions.
BATTERY SERVICE
We install genuine Lexus batteries and can spot early warning signs like dim headlights or trouble starting before you're stuck in a parking lot.
Our technicians can inspect your vehicle's battery and charging system to determine whether service or replacement is needed.
MULTI-POINT INSPECTIONS
Every service visit includes a multi-point inspection, giving you a full picture of your vehicle's condition rather than just the issue you came in for.
Catching a worn belt or a slow leak early usually costs a lot less than waiting for it to fail on the freeway. It's one of the main reasons drivers keep coming back to us for their regular visits.
LEXUS-TRAINED TECHNICIANS
Every technician on our team holds Lexus certification and completes ongoing factory training. We use manufacturer-approved methods and genuine Lexus OEM parts on every job, whether it's a simple oil change or a more complex repair.
Complete Lexus Service and Repair
Our service menu covers routine maintenance and more involved repair work alike. We handle oil changes, suspension and exhaust repairs, fluid top-offs, wiper blade replacement, engine and transmission service, wheel alignments, and A/C service. We also perform collision repair using Lexus-trained technicians, genuine parts, and manufacturer-approved repair methods. If you just need something quick, our express service option covers oil changes, tire rotations, brake inspections, and minor repairs without an all-day wait.
Meet Our Expert Lexus-Trained Service Team
Every technician on our team holds Lexus certification and completes ongoing factory training. We use manufacturer-approved methods and genuine Lexus OEM parts on every job, whether it's a simple oil change or a more complex repair. Meet our service team before your next visit.
Genuine Lexus Parts and Service Amenities
Genuine parts matter for fit and long-term reliability, and it's a core reason drivers search for quality auto service in San Jose rather than settling for generic parts elsewhere. Beyond the wrench work, we've built our service experience around your time. Loaner vehicles are available, every service comes with a complimentary car wash, and while you wait you'll find lounges with Wi-Fi, business centers, refreshments, and vehicle delivery.
We also offer mobile service at your home or office at no additional charge. If you're in San Jose, Santa Clara, or anywhere nearby in Silicon Valley and can't make it in, call 669-231-5592 to see if mobile service fits your schedule.
Lexus Service Specials in San Jose
We run rotating specials throughout the year on oil changes, fluid services, tire rotation and balancing, brake inspections, and cabin air filter replacement. Savings vary by service and by current promotion, so ask our service department for the specifics of what's currently available. Terms and expiration dates vary by offer, so give our service department a call for what's currently available, especially if you're comparing costs against other auto service options in San Jose.
Ready to take advantage of current offers? Schedule a service appointment and ask about available specials at check-in.
Schedule Your Lexus Service Appointment Today
Your Lexus was engineered by Lexus to perform a certain way, and keeping it running that way starts with the right service team. We've combined decades of experience serving San Jose, the largest service & parts department in the region, and amenities designed to respect your time.
Ready When You Are
Whether you need routine maintenance or something more involved, schedule a service appointment online, or call our service department at 408-878-4122. Parts questions go to 408-878-4123, and mobile service inquiries can reach us at 669-231-5592. We're open Monday through Saturday, 7:00 AM to 6:00 PM, at 300 Martin Avenue in Santa Clara, ready to serve drivers throughout San Jose and Silicon Valley.
Lexus Stevens Creek Service & Parts
300 Martin Avenue
Santa Clara, CA 95050
Service: 408-878-4122
Parts: 408-878-4123
Mobile Service: 669-231-5592
Hours of Operation
| Service | ||
| Day | Open | Closed |
| Monday | 7:00AM | 6:00PM |
| Tuesday | 7:00AM | 6:00PM |
| Wednesday | 7:00AM | 6:00PM |
| Thursday | 7:00AM | 6:00PM |
| Friday | 7:00AM | 6:00PM |
| Saturday | 7:00AM | 6:00PM |
| Sunday | Closed | Closed |
| Parts | ||
| Day | Open | Closed |
| Monday | 7:00AM | 6:00PM |
| Tuesday | 7:00AM | 6:00PM |
| Wednesday | 7:00AM | 6:00PM |
| Thursday | 7:00AM | 6:00PM |
| Friday | 7:00AM | 6:00PM |
| Saturday | 7:00AM | 6:00PM |
| Sunday | Closed | Closed |