Lexus
LEXUS STEVENS CREEK
The #1 Volume Luxury Dealer for New & Pre-Owned Sales in Northern California*
PRIVACY
Lexus of Stevens Creek Web Site Privacy Policy
This policy describes the way that Lexus of Stevens Creek collects and uses the personally and nonpersonally identifiable information that it collects on Web sites that it owns and controls. This Privacy Policy does not apply to information collected offline, and it does not describe Lexus of Stevens Creek’s use of information when a relationship is in place because of previous purchases, or services provided by Lexus of Stevens Creek.
Information We Collect
We may collect two types of information about you when you visit our Web sites, contact us with questions, or seek an employment opportunity at Lexus of Stevens Creek: (1) personally identifiable information (such as your name, address, telephone, number, e-mail address, education and employment information), and (2) nonpersonal, aggregate information (such as information regarding the pages on our site you have visited and your IP address).
1. Personally Identifiable Information
The only personally identifiable information that Lexus of Stevens Creek collects and stores about you is the information that you have chosen to provide to Lexus of Stevens Creek. For example, you may submit information by clicking on various links offered on the Web sites, such as on the “Contact” page. In such instances, Lexus of Stevens Creek may collect your name, address, e-mail address and other personal information so that we can respond to your request or question. We also may collect personally identifiable information from you if you apply for a job via our Web site.
2. Nonpersonally Identifiable Information
Lexus of Stevens Creek also collects nonpersonally identifiable information about your visit to our Web sites. The Web sites automatically recognize and store information about the type of browser you are using, your IP address, your domain name and any referring sites. This information, commonly referred to as “cookies,” is collected via computer code sent to your computer. The cookies will not expire unless you manually delete them or set your browser to reject them. If you do not accept the cookies, however, you may have difficulty navigating our Web sites.
Use of Your Information
1. Use of Your Personally Identifiable Information
Lexus of Stevens Creek uses the personally identifiable information that is collected via its Web sites primarily for the following purposes:
• To deliver services to you that you have requested
• To process your request for employment
• To complete any other transaction or service requested by you
• To notify you about a material change to this Privacy Policy or the Terms of Use, if necessary
• To contact you in response to an inquiry from you
If Lexus of Stevens Creek collects your personally identifiable information for one of the purposes described above, it may store such information on its servers or in one (or more) of its databases. If you do not want Lexus of Stevens Creek to use and store your information in accordance with this policy, please do not submit any personally identifiable information to Lexus of Stevens Creek.
2. Use of Nonpersonally Identifiable Information
Lexus of Stevens Creek uses your nonpersonally identifiable information to manage its Web sites. Lexus of Stevens Creek may analyze the data about visits to the Web sites to make them more accessible and interesting for visitors. Lexus of Stevens Creek may share that data with third parties, usually to provide services for Lexus of Stevens Creek associated with the maintenance of the Web sites.
Sharing and Disclosure of Information
Our dealership understands the importance of your privacy. We collect and maintain the personal information of our Web site visitors for our use. We do not sell, rent, or trade consumer information to third parties. We restrict access to your personal information to third parties who need to know this information to provide you with services and products you request. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process.
Information Voluntarily Provided / Personally Identifiable Information
Personally identifiable information received from Lexus Corporate will be used only for the express purpose of selling a Lexus vehicle or Lexus-related parts and services, and for follow-up communication, and therefore will not be distributed to a third party other than our Lexus business partners. Personally identifiable information received from Lexus Corporate directly in the form of sales leads generated by Lexus Corporate Web site’s forms and interactive retail tools may be used only by the Dealer to which they were sent by Lexus Corporate.
Personally identifiable information generated by Lexus Corporate Web site’s forms and interactive retail tools (for example, purchase inquiry and parts order) will be shared and tracked by Lexus Corporate and may be used for their own marketing purposes. Long Lexus and Lexus, a division of Toyota Motor Sales, U.S.A., Inc. are nonaffiliated third parties. Our Web site privacy statement applies only to Lexus of Stevens Creek, not to the Lexus Corporate Web site.
Agents
Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.
Privacy and Security when Applying for a Loan
We understand that information about you and your finances are sensitive. When applying for an auto loan on our Web site, your credit application is securely collected and transmitted using technology that encrypts your personal information. Additional information on loan application privacy and security is provided when you apply for a loan.
Third-Party Web Sites
This online privacy policy does not apply to the Web sites of other companies, individuals or organizations to which we may provide links. These Web sites may have different policies relating to your privacy and information they collect about you. Visitors should consult other sites’ privacy policies, as we have no control over information that is submitted to, or controlled by, third parties.
Assignment
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant Lexus of Stevens Creek the right to assign the personally identifiable and nonpersonally identifiable information collected via the Web sites.
Changes to this Privacy Policy
Lexus of Stevens Creek reserves the right to change this privacy policy from time to time. When we do, we will also revise the “last update” date at the bottom of this privacy policy. For changes to this privacy policy that may be materially less restrictive on our use or disclosure of personally identifiable information that you have provided to us, we will attempt to obtain your consent before implementing the change by sending a notice to the primary e-mail address that was provided to us by you or by placing a prominent notice on our Web sites.
Security
No data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, Lexus of Stevens Creek cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to Lexus of Stevens Creek is done at your own risk. Lexus of Stevens Creek has, however, implemented firewalls to discourage unauthorized access via the Internet.
Public Forums
Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.
Updating Personal Information
A customer wishing to change, update, or remove personal information may do so by contacting the dealership and stating their wishes at any time.
Your Consent
By visiting our Web site, you agree that we may collect and use this information as stated in our privacy policy.
Special Policy Regarding Information from Children Under 13
Lexus of Stevens Creek and its Web sites are not targeted to children under the age of 13, and Lexus of Stevens Creek does not knowingly collect personally identifiable information from any child under the age of 13 without parental consent. If we become aware that such data has been collected, we will delete it.
Contact Us
We hope you enjoy your visit to our Web sites. If you have questions concerning this Privacy Policy, the practices of these sites or the collection and use of information via our Web sites, you may contact us.
Last Updated February 28th, 2012
This policy describes the way that Lexus of Stevens Creek collects and uses the personally and nonpersonally identifiable information that it collects on Web sites that it owns and controls. This Privacy Policy does not apply to information collected offline, and it does not describe Lexus of Stevens Creek’s use of information when a relationship is in place because of previous purchases, or services provided by Lexus of Stevens Creek.
Information We Collect
We may collect two types of information about you when you visit our Web sites, contact us with questions, or seek an employment opportunity at Lexus of Stevens Creek: (1) personally identifiable information (such as your name, address, telephone, number, e-mail address, education and employment information), and (2) nonpersonal, aggregate information (such as information regarding the pages on our site you have visited and your IP address).
1. Personally Identifiable Information
The only personally identifiable information that Lexus of Stevens Creek collects and stores about you is the information that you have chosen to provide to Lexus of Stevens Creek. For example, you may submit information by clicking on various links offered on the Web sites, such as on the “Contact” page. In such instances, Lexus of Stevens Creek may collect your name, address, e-mail address and other personal information so that we can respond to your request or question. We also may collect personally identifiable information from you if you apply for a job via our Web site.
2. Nonpersonally Identifiable Information
Lexus of Stevens Creek also collects nonpersonally identifiable information about your visit to our Web sites. The Web sites automatically recognize and store information about the type of browser you are using, your IP address, your domain name and any referring sites. This information, commonly referred to as “cookies,” is collected via computer code sent to your computer. The cookies will not expire unless you manually delete them or set your browser to reject them. If you do not accept the cookies, however, you may have difficulty navigating our Web sites.
Use of Your Information
1. Use of Your Personally Identifiable Information
Lexus of Stevens Creek uses the personally identifiable information that is collected via its Web sites primarily for the following purposes:
• To deliver services to you that you have requested
• To process your request for employment
• To complete any other transaction or service requested by you
• To notify you about a material change to this Privacy Policy or the Terms of Use, if necessary
• To contact you in response to an inquiry from you
If Lexus of Stevens Creek collects your personally identifiable information for one of the purposes described above, it may store such information on its servers or in one (or more) of its databases. If you do not want Lexus of Stevens Creek to use and store your information in accordance with this policy, please do not submit any personally identifiable information to Lexus of Stevens Creek.
2. Use of Nonpersonally Identifiable Information
Lexus of Stevens Creek uses your nonpersonally identifiable information to manage its Web sites. Lexus of Stevens Creek may analyze the data about visits to the Web sites to make them more accessible and interesting for visitors. Lexus of Stevens Creek may share that data with third parties, usually to provide services for Lexus of Stevens Creek associated with the maintenance of the Web sites.
Sharing and Disclosure of Information
Our dealership understands the importance of your privacy. We collect and maintain the personal information of our Web site visitors for our use. We do not sell, rent, or trade consumer information to third parties. We restrict access to your personal information to third parties who need to know this information to provide you with services and products you request. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process.
Information Voluntarily Provided / Personally Identifiable Information
Personally identifiable information received from Lexus Corporate will be used only for the express purpose of selling a Lexus vehicle or Lexus-related parts and services, and for follow-up communication, and therefore will not be distributed to a third party other than our Lexus business partners. Personally identifiable information received from Lexus Corporate directly in the form of sales leads generated by Lexus Corporate Web site’s forms and interactive retail tools may be used only by the Dealer to which they were sent by Lexus Corporate.
Personally identifiable information generated by Lexus Corporate Web site’s forms and interactive retail tools (for example, purchase inquiry and parts order) will be shared and tracked by Lexus Corporate and may be used for their own marketing purposes. Long Lexus and Lexus, a division of Toyota Motor Sales, U.S.A., Inc. are nonaffiliated third parties. Our Web site privacy statement applies only to Lexus of Stevens Creek, not to the Lexus Corporate Web site.
Agents
Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.
Privacy and Security when Applying for a Loan
We understand that information about you and your finances are sensitive. When applying for an auto loan on our Web site, your credit application is securely collected and transmitted using technology that encrypts your personal information. Additional information on loan application privacy and security is provided when you apply for a loan.
Third-Party Web Sites
This online privacy policy does not apply to the Web sites of other companies, individuals or organizations to which we may provide links. These Web sites may have different policies relating to your privacy and information they collect about you. Visitors should consult other sites’ privacy policies, as we have no control over information that is submitted to, or controlled by, third parties.
Assignment
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant Lexus of Stevens Creek the right to assign the personally identifiable and nonpersonally identifiable information collected via the Web sites.
Changes to this Privacy Policy
Lexus of Stevens Creek reserves the right to change this privacy policy from time to time. When we do, we will also revise the “last update” date at the bottom of this privacy policy. For changes to this privacy policy that may be materially less restrictive on our use or disclosure of personally identifiable information that you have provided to us, we will attempt to obtain your consent before implementing the change by sending a notice to the primary e-mail address that was provided to us by you or by placing a prominent notice on our Web sites.
Security
No data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, Lexus of Stevens Creek cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to Lexus of Stevens Creek is done at your own risk. Lexus of Stevens Creek has, however, implemented firewalls to discourage unauthorized access via the Internet.
Public Forums
Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.
Updating Personal Information
A customer wishing to change, update, or remove personal information may do so by contacting the dealership and stating their wishes at any time.
Your Consent
By visiting our Web site, you agree that we may collect and use this information as stated in our privacy policy.
Special Policy Regarding Information from Children Under 13
Lexus of Stevens Creek and its Web sites are not targeted to children under the age of 13, and Lexus of Stevens Creek does not knowingly collect personally identifiable information from any child under the age of 13 without parental consent. If we become aware that such data has been collected, we will delete it.
Contact Us
We hope you enjoy your visit to our Web sites. If you have questions concerning this Privacy Policy, the practices of these sites or the collection and use of information via our Web sites, you may contact us.
Last Updated February 28th, 2012